Twilio AI AssistantsTwilio VoiceTwilio ConversationsTwilio FlexServerless Functionsintermediate30 min

Twilio API + agent communication

Low-code deployment of conversational AI agents across phone, SMS, WhatsApp, webchat with seamless human handover.

Prerequisites

  • →Twilio account with phone number (voice/SMS)
  • →Twilio Flex
  • →Node.js 18+
  • →Twilio CLI
  • →create AI Assistant in Console (SID starts with aia_)
  • →deploy serverless adapters repo.

Further reading