high severityLlamaParse (LlamaIndex Cloud)

Parsing fails with ReadTimeout error (client-side) or job status ERROR: \"EXPIRED\" for complex/large PDFs, even if under page limits (e.g., <750 pages). Increasing client maxTimeout may not help if server-side timeout hits first.

Root cause

LlamaParse jobs timeout after default 30 minutes of active parsing time (post-upload/queue) due to computational intensity of complex documents (e.g., many pages, tables, images, OCR, reconstruction). Service-side issues like pod degradation can also contribute. Client-side maxTimeout may trigger ReadTimeout before server completion.

LlamaParsellama_indextimeoutReadTimeoutEXPIREDpdf parsingcomplex documents

Citations