low severityNew Relic APM agent AI monitoring
Reported/missing/incorrect token counts in New Relic AI monitoring dashboard for LLM prompts/responses despite LLM provider reporting different usage.
Root cause
Potential mismatch occurs when `ai_monitoring.record_content.enabled=false`: agent skips content (and auto token counts); requires manual callback which may use inaccurate/inconsistent local counting logic [New Relic AI monitoring docs](https://docs.newrelic.com/docs/ai-monitoring/customize-agent-ai-monitoring/).
New RelicAI monitoringtoken countcallbackconfiguration