Agency building agent-powered social listening platform

Why they built it

Traditional social listening tools underdelivered noisy data despite high costs for Fortune 500 projects, lacking depth for innovation.

What worked

Deep contextual analysis, pain point clustering with actions, multilingual tone extraction from video scripts, bias reduction via natural language

What broke or was painful

Noisy unstructured data, outdated boolean queries, surface-level dashboards, trend misidentification

The result

Scalable framework for client projects delivering deeper insights than traditional tools like Sprinklr