team
AI agent for customer churn prediction
ChatGPT web appOpenAI GPT-4.1 APICSV generatorOpenAI connectorcron job
“Implemented under $10/month vs $10k budget; weekly top 25 at-risk customers identified”
team
Why they built it
Needed affordable churn prediction without ML expertise under $10k annual budget
What worked
Rapid prompt iteration via ChatGPT web app; per-customer analysis improved quality
What broke or was painful
API failures from token limits when batching customers; fixed by individual processing
The result
Implemented under $10/month vs $10k budget; weekly top 25 at-risk customers identified