Startup using agents for SaaS feature request triage
“Demo processed property damage claim approving $8,500 roof repair, rejecting fence/tree damage, generating investigation tasks and justifications; enables handling 100x more claims”
solo-developer
Why they built it
To augment insurance teams by automating claim evaluation against policies, saving hundreds of hours yearly and enabling faster handling of more claims.
What worked
Docling preserved PDF visual hierarchy for accurate section queries; RAG provided auditable policy excerpts; agents collaborated sequentially to produce structured outputs.
What broke or was painful
Unstructured PDFs lost layout/info (used Docling workaround); LLM hallucinations on damage semantics (prompt refinements)
The result
Demo processed property damage claim approving $8,500 roof repair, rejecting fence/tree damage, generating investigation tasks and justifications; enables handling 100x more claims