Agentifact assessment — independently scored, not sponsored. Last verified Mar 6, 2026.
Relay.app
Relay.app is a human-in-the-loop AI automation platform where teams can combine autonomous AI actions with manual approval steps in the same workflow. It supports GPT-4o and models from Anthropic, Google, Groq, and Perplexity—all included in every plan at no extra cost. Human-in-the-loop actions like approvals, data inputs, and path selections work directly from Slack on web or mobile. Well-suited for teams that want AI automation but need human sign-off on sensitive decisions. Free plan available; Professional plan starts at $19/month.
Viable option — review the tradeoffs
You need to automate team workflows with AI but require human approvals for sensitive steps without coding or complex dev setup.
Reliable for repetitive tasks like onboarding or support routing; rapidly expanding integrations (101 new in Jan 2026); step/credit limits scale by plan but require monitoring on free tier.
Your team handles branching logic across tools like CRMs and Slack but struggles with maintaining multiple separate automations.
Handles complex routing well for mid-sized teams; performant with recent models like GPT-5.2; external approvers now supported but still Slack-centric.
HIPAA compliance unclear
SOC 2 compliant with encryption, but no public HIPAA confirmation—request docs for regulated industries like healthcare.
AI credit and step limits
Plans cap monthly runs/steps/credits (e.g., free: 250 runs); heavy AI use exhausts quickly—buy add-ons or upgrade to avoid workflow halts.
Relay.app excels in AI + HITL for teams; Zapier better for simple, high-volume zaps without human steps.
Need AI reasoning, approvals, and branching in collaborative workflows.
Pure app-to-app automation at massive scale without AI or team input.
Trust Breakdown
What It Actually Does
Relay.app lets teams build no-code workflows that automate tasks across apps like Gmail and HubSpot, using AI for things like summarizing data or generating content. It pauses for human approval on important steps to keep you in control.
Relay.app is a human-in-the-loop AI automation platform where teams can combine autonomous AI actions with manual approval steps in the same workflow. It supports GPT-4o and models from Anthropic, Google, Groq, and Perplexity—all included in every plan at no extra cost. Human-in-the-loop actions like approvals, data inputs, and path selections work directly from Slack on web or mobile.
Well-suited for teams that want AI automation but need human sign-off on sensitive decisions. Free plan available; Professional plan starts at $19/month.
Fit Assessment
Best for
- ✓email-send
- ✓browser-automation
- ✓scheduling
- ✓knowledge-retrieval
Score Breakdown
Protocol Support
Capabilities
Governance
- permission-scoping
- human-in-the-loop
- approval-checkpoints
- soc2-compliance